Availability, booking & payment

To minimise exposure for everyone, the booking processes described below are impacted as follows -

 

Additional booking conditions and guidance relating to protecting everyone from Covid must be accepted and signed by the hirer for each event.  This is in addition to our normal Conditions and all other guidance.  The document can be downloaded here.

 

Visits in person to the office should be avoided if at all possible. Please phone or use email instead.

Paper forms should be avoided if possible. Booking forms can be downloaded as described below, completed and returned as a scanned email attachment or if necessary as a paper form.

 

An electronically fillable booking form is in preparation. This can be downloaded, filled in and emailed back without the need for any paper.

 

 Payments can be made by BACS or by card over the phone, avoiding visits to the office. Cash will not be accepted.

Keys must still be picked up and returned as now and will be sanitised before collection and on return

 

 

 

A live availability calendar for Liston Hall rooms is now online here. Alternatively please visit the office or call 01628 472558.

Information for MCA Sections and Affiliates that wish to book online is available here.

For other community groups & charities, members of the public and commercial enterprises, a paper booking form is needed.

You can collect a form from the office or complete and send the booking form request on this page to receive a booking form and conditions of hire by email.  If you specify the room(s), date and times you would like, a provisional booking will be made on receipt of the request and will be held for 14 days.

 

Alternatively download and print the 4 page document (which includes the conditions of hire, evacuation procedures and a building plan showing the emergency exits) here.

To confirm a booking, a completed and signed booking form is required. A non-refundable deposit of 1/3 of the total booking fee is payable within 14 days of booking with the balance due 28 days prior to hire date. If the booking is made less than 28 days in advance, the full amount is payable immediately.  If a payment is not received within 14 days of making the booking, it will be cancelled. 

Please contact the office if you need to amend or cancel your confirmed booking.  Cancellations may be made no later than 28 days before the hire date.

 

Booking form request

Payments may be made in cash, by cheque or with a debit or credit card at the office. Card payments can also be made over the phone.

 

Online payments by BACS transfer can also be made.  IMPORTANT - if you wish to pay online via BACS, please contact the office first to confirm the amount due and get an invoice reference so your payment can be associated with your booking.  Without this step, your booking may be deemed to be unpaid and cancelled.

BACS details are:

     Sort code:               30-99-08

     Account number:    23510460

     Reference:              Invoice number & your surname

You can also drop into the Liston Hall office during our opening hours to complete a form, make payment and confirm your booking on the spot.  

PLEASE NOTE - as noted on the booking form, you must collect the keys you need from the office no later than the morning of your hire, or the preceding Thursday morning for weekend hires. A returnable key and damage deposit of £200/£100 is required at that time, payable by cheque, in cash or by card.  Please check office opening hours to ensure you can collect your keys in time.  The volunteers in the office may call you to remind you if you haven't picked up keys, but this is just a courtesy if time permits and is not a normal part of the procedure. It will not usually be possible for keys to be picked up outside office hours and no refunds will be made if events are disrupted because keys have not been picked up. Keys should be returned immediately after the event through the letterbox outside the main door of the hall.  It is the responsibility of the person completing the booking form to ensure that whoever will be opening up the hall/rooms for the event understands and complies with the arrangements for picking up and returning keys.

Please see the Rooms for Hire and Rates pages for more information. Full Booking Conditions are available here and Additional Infomration for Hirers here.

 

Marlow Community Association

Registered charity number 300301

01628 472558

Liston Hall

Chapel Street

Marlow

Buckinghamshire

SL7 1DD

Email: marlowcommunity@btconnect.com

For website support & feedback, please email mcatechsprt@gmail.com

Marlow Community Association takes no responsibility for content on external sites with links from this site

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